Billing & Service Automation Platform
MERCURY redefines how telecom operators and ISPs manage billing and service automation.
It bridges financial accuracy with operational efficiency by unifying billing, provisioning, reseller management, and usage analytics into a single, real-time platform.
Built on a multi-tenant architecture, MERCURY enables both large-scale and regional operators to manage retail, corporate, and wholesale customers with ease, while ensuring every transaction is traceable, compliant, and profitable.
| Challenge | MERCURY Advantage |
|---|---|
| Manual and error-prone billing processes | Automated billing engine with smart invoicing and reconciliation |
| Revenue leakage from data mismatches | Real-time usage tracking and AAA integration |
| Inefficient reseller management | Multi-level hierarchy with transparent dashboards |
| Slow service activation | Automated provisioning integrated with NAS and VLAN systems |
| Scalability bottlenecks | Multi-tenant cloud-ready architecture |
MERCURY connects seamlessly across the Softech product ecosystem and external systems:
STL Platforms: ATOM (CRM), ORION (Service Orchestration), NUCLEUS (Network Monitoring).
Network Systems: AAA, NAS, VLAN, and network management tools.
Payment Systems: Integrations with online payment gateways for automated transactions.
Analytics Platforms: Power BI, Tableau, or custom visualization tools.
A leading telecom operator in Pakistan adopted MERCURY to unify its billing and reseller operations.
Impact Highlights:
Telecom operators, ISPs, and managed service providers seeking automated billing, reseller management, and real-time usage control.
Yes. It supports all models, including hybrid billing, with dynamic packages and quota management.
By integrating with AAA/NAS systems for real-time data synchronization and usage validation.
Absolutely. MERCURY’s microservices and multi-tenant design enable expansion without performance loss.
Available as cloud (Azure/AWS), hybrid, or on-premise deployment, based on operator preferences.
